Your privacy matters to us. This Privacy Policy explains what personal information lodi291 collects from players at lodi291.onl, how we use it, who we share it with, and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Please read this policy carefully. By registering or using the lodi291 platform, you acknowledge that you have read and understood this Privacy Policy.
lodi291 ("lodi291," "we," "us," or "our") is committed to protecting the personal data of every player who uses our platform at lodi291.onl. We operate as a PAGCOR-regulated online gaming operator in the Philippines, and our data handling practices are governed by the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the applicable regulations of the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy applies to all personal information we collect through lodi291.onl, our customer support channels, and any other interaction you have with lodi291 as a platform operator. It does not apply to third-party websites or services linked from our platform — please review their respective privacy policies independently.
lodi291 is the personal information controller responsible for the personal data collected through lodi291.onl. For all data privacy inquiries, requests to exercise your rights, or complaints, our designated Data Protection Officer (DPO) can be contacted at:
lodi291 is registered with and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). Data processing activities conducted pursuant to PAGCOR compliance obligations are carried out under the authority of applicable Philippine gaming regulations.
lodi291 collects personal data through various interactions with our platform. The categories of personal data we collect are as follows:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Registration, KYC verification |
| Contact Data | Philippine mobile number, email address | Registration |
| Financial Data | GCash number, bank account name, transaction history, deposit and withdrawal records | Payment processing, KYC |
| Gaming Data | Game sessions, bet amounts, win/loss records, bonus activity, Loyalty Points balance | Platform activity |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic collection on login |
| Communications Data | Live chat transcripts, support email content, complaint records | Customer support interactions |
| KYC Documents | Copies of government-issued ID (PhilSys, UMID, Driver's License, Passport), selfie/liveness check where required | KYC verification process |
The majority of personal data we hold is data you provide directly when registering a lodi291 account, completing KYC verification, making deposits or withdrawals, or contacting our support team. Providing accurate data is a condition of using the lodi291 platform — inaccurate or false information may result in account suspension in accordance with our Terms & Conditions.
When you access lodi291.onl, our servers automatically record certain technical data including your IP address, the device and browser you use, pages visited, and session duration. This data is used for security monitoring, fraud prevention, and platform performance optimization. It is not used to build individual marketing profiles without your consent.
lodi291 processes your personal data only for specified, legitimate purposes. The table below outlines the primary uses of your data and the legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Contract performance |
| KYC identity verification (PAGCOR requirement) | Identity, KYC Documents | Legal obligation |
| Payment processing (deposits and withdrawals) | Financial, Identity | Contract performance |
| Fraud prevention and anti-money laundering | Identity, Financial, Technical | Legal obligation, Legitimate interest |
| Customer support and complaints handling | Identity, Communications | Contract performance |
| Responsible gaming monitoring | Gaming, Identity | Legal obligation, Legitimate interest |
| Platform security and abuse prevention | Technical, Gaming | Legitimate interest |
| Bonus, Loyalty Program, and promotions administration | Gaming, Identity | Contract performance |
| Marketing communications (with consent) | Contact, Gaming | Consent |
lodi291 does not sell your personal data to third parties. We do not use your gaming history to build or sell advertising profiles to external marketers.
Under the Philippine Data Privacy Act of 2012, lodi291 processes your personal information on the following legal grounds:
lodi291 does not disclose your personal data to third parties except in the following limited circumstances:
lodi291 is required by Philippine law and PAGCOR regulations to disclose player data to regulatory authorities, law enforcement agencies, and anti-money laundering bodies upon lawful request. This includes the PAGCOR, the Anti-Money Laundering Council (AMLC), and Philippine courts with proper jurisdiction.
lodi291 engages third-party service providers who process personal data on our behalf under strict data processing agreements. These include:
All third-party processors engaged by lodi291 are contractually obligated to process personal data only on lodi291's instructions and in compliance with the Philippine Data Privacy Act.
In the event of a merger, acquisition, or sale of lodi291's business or assets, personal data held by lodi291 may be transferred to the successor entity. We will notify registered players of any such transfer via email or on-Platform notification prior to the transfer taking effect.
lodi291 does not sell, rent, or otherwise commercially exploit your personal data to third-party advertisers, data brokers, or marketing companies.
lodi291.onl uses cookies and similar tracking technologies to operate the Platform, remember your session, and analyze usage patterns. The types of cookies we use are:
You may control non-essential cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in or using core Platform features. lodi291 does not use third-party advertising cookies or cross-site tracking cookies.
lodi291 retains your personal data for as long as your account is active and for a period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and Philippine anti-money laundering regulations (which mandate a minimum 5-year retention period for transaction records).
Where data is retained solely for legal compliance purposes after account closure, it is stored in a restricted state accessible only to compliance and legal personnel. Communications data (support chat and email records) is retained for three (3) years from the date of interaction. KYC documents are retained in accordance with AMLC requirements.
Data collected solely on the basis of consent (such as marketing data) is retained until you withdraw your consent or request deletion, whichever comes first.
lodi291 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
In the event of a personal data breach that poses a risk to your rights and freedoms, lodi291 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and notify affected players without undue delay, in accordance with NPC Circular 16-03 and applicable Data Privacy Act obligations.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lodi291:
To exercise any of these rights, contact our DPO at [email protected] with the subject line "Data Privacy Request — [Your Registered Name]." We will respond within 15 business days. Some requests may require identity verification before we can process them.
lodi291 is strictly prohibited from collecting personal data from individuals under 21 years of age. 21+
The lodi291 Platform is not directed at, and does not knowingly collect personal data from, persons under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, void any activity conducted through it, and delete all associated personal data to the extent permitted by our legal obligations. If you believe a person under 21 has registered on lodi291, please contact us at [email protected].
lodi291.onl may contain links to third-party websites, including game provider information pages and PAGCOR's official website. lodi291 is not responsible for the privacy practices of any third-party site. We encourage you to review the privacy policies of any third-party site you visit via a link from lodi291.onl. This Privacy Policy applies solely to personal data processed by lodi291 through the lodi291.onl Platform.
lodi291 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidance. Where changes are material, we will notify registered players via email or on-Platform notification at least 14 days before the revised policy takes effect.
We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the lodi291 Platform following the effective date of any revision constitutes your acknowledgment of the updated policy.
For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by lodi291, please contact our Data Protection Officer:
If your concern is not resolved to your satisfaction by lodi291's DPO, you have the right to file a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph). You may also contact PAGCOR regarding regulatory compliance matters.
A plain-language summary of our key data privacy commitments.
All data transmitted between your device and lodi291.onl is encrypted via SSL/TLS. The padlock in your browser confirms this every session. Your login credentials, financial data, and personal information never travel in plain text.
Your lodi291 password is stored as a one-way cryptographic hash. Even our own support team cannot see your actual password. If you forget it, the only option is a reset — because we simply don't have the plain-text version.
lodi291 does not sell your personal information to advertisers, data brokers, or any third-party marketing companies. Your gaming history and personal profile stays within lodi291 and our regulated service providers. Full stop.
lodi291 processes your personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and National Privacy Commission regulations. Our DPO is registered and available to handle data privacy requests.
Access, rectify, port, or request deletion of your personal data at any time. Contact our DPO at [email protected] and we'll respond within 15 business days. If we can't resolve it, you can escalate to the NPC.
If a data breach occurs that affects your personal information, lodi291 will notify you and the NPC within the timeframes required by Philippine law — not months later, not buried in a policy update. You will know promptly.
PAGCOR-regulated, RA 10173-compliant, and built with Filipino players' privacy in mind. Your personal information is secure with lodi291. If you have questions about how we handle your data, our support team is ready to help.
21+ Must be 21 or older to play. See our Terms & Conditions and Responsible Gaming page for full player obligations and support tools.